Política de privacidade

Effective Date: 05/18/2025

1. Introduction

Welcome to La Box Magique, operated by TRADEHUB SRL ("we," "us," or "our"). We are committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, and share your personal information when you visit our website www.laboxmagique.com (the "Website") or make a purchase from us.

2. Data Controller

The data controller responsible for your personal information is:

TRADEHUB SRL
Mailing Address: Calea Calarasilor 64, OP11, CP3, 810640, Braila, Romania
Email: privacy@laboxmagique.com

3. Information We Collect

We may collect and process the following data about you:

3.1 Information You Provide to Us

Personal Details: Name, email address, postal address, phone number.
Payment Information: Credit/debit card details, billing address.
Account Information: Username, password, and other registration details.
Communications: Records of your correspondence with us.

3.2 Information We Collect Automatically

Usage Data: Details of your visits to our Website, including traffic data, location data, weblogs, and other communication data.
Technical Data: IP address, browser type and version, time zone setting, browser plug-in types and versions, operating system, and platform.

3.3 Information from Third Parties

Payment Processors: Transaction information from our payment processors.
Social Media: Information from social media platforms if you link your account or log in using social media credentials.

4. How We Use Your Information

We use the information we collect in the following ways:

To Provide Our Services: To process your orders, deliver products, and manage your account.
To Improve Our Website: To analyze how our Website is used and to improve its content and functionality.
To Communicate with You: To respond to your inquiries, send newsletters, and inform you about changes to our services.
For Marketing Purposes: To provide you with information about our products and promotions, subject to your marketing preferences.
For Security and Fraud Prevention: To protect our business and your account from fraud and other illegal activities.
To Comply with Legal Obligations: To fulfill our legal and regulatory requirements.

5. Legal Bases for Processing

We process your personal information based on the following legal grounds:

Performance of a Contract: To fulfill our contractual obligations to you when you make a purchase.
Consent: Where you have given us consent to process your personal data for specific purposes.
Legitimate Interests: For our legitimate interests, such as improving our services, marketing our products, and ensuring the security of our operations.
Legal Obligation: To comply with our legal obligations.

6. Sharing Your Information

We may share your personal information with:

Service Providers: Third parties who provide services on our behalf, such as payment processing, delivery, IT services, and marketing.
Business Transfers: In the event of a merger, acquisition, or sale of all or part of our business.
Legal Authorities: To comply with legal obligations, or in response to legal process.

7. International Transfers

Your personal data may be transferred to, and processed in, countries other than the country in which you are resident. These countries may have data protection laws that are different from the laws of your country.

When we transfer your data internationally, we will ensure it is protected by appropriate safeguards, such as standard contractual clauses approved by the European Commission.

8. Data Security

We take reasonable measures to protect your personal information from unauthorized access, use, or disclosure. However, no internet-based site can be 100% secure, and we cannot be held responsible for unauthorized or unintended access that is beyond our control.

9. Data Retention

We will retain your personal data only for as long as necessary to fulfill the purposes for which we collected it, including for the purposes of satisfying any legal, accounting, or reporting requirements.

10. Your Rights

Under the General Data Protection Regulation (GDPR), you have the following rights regarding your personal data:

Right to Access: You have the right to request access to your personal data.
Right to Rectification: You have the right to request correction of inaccurate or incomplete data.
Right to Erasure: You have the right to request deletion of your personal data.
Right to Restrict Processing: You have the right to request the restriction of processing your personal data.
Right to Data Portability: You have the right to request the transfer of your data to another party.
Right to Object: You have the right to object to the processing of your personal data for direct marketing purposes.

To exercise any of these rights, please contact us at privacy@laboxmagique.com.

11. Cookies and Similar Technologies

We use cookies and similar tracking technologies to collect information about your activities on our Website. For more information about the cookies we use and your choices regarding cookies, please see our Cookie Policy.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes we make will be posted on this page, and where appropriate, notified to you by email. Please check back frequently to see any updates or changes to our Privacy Policy.

13. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us at: